Shipping & Returns All Items will be shipped via USPS or UPS. Please allow at least 3 to 8 business days to receive your order. Allow extra time during holidays. Returns Policy Contact Us for Returns. A defective item will be replaced, if still available, or refunded. Please contact us by email to obtain an RMA number, before returning any merchandise. All returned items must have an RMA Number Authorization: All items must be returned within 3 business days after you receive item. Your refund will be applied, less 20% restocking fee, if not defective. The item must be in it’s original shipping materials …and the shipping box must be securely closed with packing tape. Buyer is responsible for return shipping costs as well as a 20% restocking fee, if not defective.